QOZA — Terms of Use
Last updated: 10 November 2026
Welcome to QOZA, an AI-powered conversational platform developed and operated by Imaginate Software Labs Pvt Ltd ("we", "us", or "our").
These Terms of Use govern your access to and use of QOZA, including its websites, applications, AI agents, conversational interfaces, assessments, and related services (collectively, the "Services").
By accessing or using QOZA, you agree to these Terms and our Privacy Policy.
1. Our Services
QOZA provides AI-powered conversational experiences that may include information assistance, customer engagement, assessments, screenings, surveys, recommendations, lead qualification, and other interactive services.
QOZA may be accessed directly or through websites and applications operated by third-party organizations ("Service Providers").
The features, content, and purpose of each QOZA experience may vary depending on the Service Provider.
2. Eligibility and User Responsibilities
You agree to provide accurate information when requested and to use QOZA lawfully and responsibly.
You must not impersonate another person, provide deliberately misleading information, attempt unauthorized access, or misuse the platform.
Certain services may require age verification, parental or guardian consent, or additional eligibility requirements.
You are responsible for maintaining the confidentiality of your account or verification credentials.
3. AI-Generated Content
QOZA uses artificial intelligence to generate conversational responses, recommendations, summaries, assessments, and other outputs.
Although we strive for accuracy and reliability, AI-generated information may occasionally be incomplete, inaccurate, or inappropriate for a particular situation.
You should exercise independent judgment when relying on QOZA's outputs.
Where professional expertise is required, including medical, legal, financial, or other regulated matters, QOZA's outputs should not be treated as a substitute for advice from appropriately qualified professionals.
4. Information You Provide
You retain your rights to the information and content you submit through QOZA.
By using the Services, you authorize us to process this information as necessary to operate QOZA, provide the requested experience, generate results, maintain security, and fulfill the purposes described in our Privacy Policy.
Where you access QOZA through a Service Provider, relevant registration details, interactions, responses, and generated results may be shared with that organization as disclosed during the experience.
5. Privacy and Data Usage
Your information is handled in accordance with our Privacy Policy.
We may use aggregated or appropriately anonymized information to analyze usage, conduct research, improve our Services, and develop our AI technologies, subject to applicable law.
Identifiable personal information is not used to train QOZA's AI models under our stated data-use policy.
6. Intellectual Property
QOZA, including its software, technology, design, branding, and underlying intellectual property, belongs to Imaginate or its licensors.
You may use the Services for their intended purposes but may not copy, reverse-engineer, redistribute, or commercially exploit QOZA's underlying technology without authorization.
7. Third-Party Services
QOZA may integrate with third-party websites, applications, platforms, and services.
Such third parties may have their own terms and privacy policies.
Organizations using QOZA are responsible for the products, services, decisions, and follow-up interactions they independently provide to their customers.
8. Availability and Limitations
We aim to provide reliable, accurate, and secure Services but cannot guarantee uninterrupted availability or error-free operation.
The Services are provided on an "as available" basis.
To the extent permitted by applicable law, Imaginate is not responsible for losses arising solely from reliance on inaccurate AI-generated content, service interruptions, or the independent actions of third-party Service Providers.
Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.
9. Changes and Termination
We may update, modify, suspend, or discontinue parts of the Services where reasonably necessary.
We may restrict access in cases of misuse, security concerns, or violations of these Terms.
We may revise these Terms periodically. Updated versions will be published with their effective date, and additional notice or consent will be provided where legally required.
10. Governing Law
These Terms are governed by the laws of India. Subject to applicable mandatory legal protections, the competent courts in Hyderabad, Telangana, India shall have jurisdiction over disputes arising from these Terms or the Services.
11. Contact
For questions about these Terms or QOZA, please contact:
Imaginate Software Labs Pvt Ltd
Email: info@imaginate.in
Website: https://imaginate.in
© 2026 Imaginate Software Labs Pvt Ltd. All rights reserved.