Imaginate's Assist empowers field workforce with digital instructions (through text, pictures, videos and 3D models) using smartglasses or smartphones, for hassle-free completion of maintenance, repair and inspection tasks. With an additional ability to connect with remote experts on demand, field workforce can fix any unknown issues in quick turnaround time using live Video, Audio and AI based support, thus saving on travel costs and production expenses.
Annotations
2-Way Real-Time Video Streaming
Live Video
Web Browsing Feature For Experts
Screenshare Feature For Experts
Note Taking
Job Reports
Step By Step Instructions
Inspection and compliance checklist with instructions
Support Field Workforce Using Digital Workflows And Remote Guidance
Access to performance panels and real-time analytics
Hugely increase fix rates by new employees
Educate new employees remotely and enable them to learn on -field
Reduction in travel expenses related to support, inspection, and maintenance activities
Reduction in resolution time for support and maintenance issues
Increase in the number of support scenarios handled by workers
Reduction in number of local experts needed for support and training
